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Get in touch with our 24/7 customer support team. We're here to help with any questions or issues you may have.

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Choose your preferred way to contact us

Live Chat

Get instant help from our support team. Available 24/7 for immediate assistance.

Response Time: Instant

Availability: 24/7

Email Support

Send us detailed inquiries and we'll get back to you as soon as possible.

[email protected]

Response Time: 2-4 hours

Message us on WhatsApp for quick support and account assistance.

+675 9829142

Available: 24/7

Join our Telegram channel for updates and direct support.

@918KayaPNG

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Frequently Asked Questions

Quick answers to common questions

How do I reset my password?

To reset your password, go to the login page and click "Forgot Password". Enter your registered email address and follow the instructions sent to your email. You can always contact our support team for help.

How long do withdrawals take?

Withdrawal processing times vary by method: E-wallets (1-2 hours), Bank transfers (1-3 business days), Cryptocurrency (30 minutes - 2 hours).

Is my personal information secure?

Yes, we use 256-bit SSL encryption to protect all personal and financial information. Your data is stored securely and never shared with third parties.

What are the minimum deposit amounts?

Minimum deposit amounts vary by payment method: Bank transfer (K50), E-wallets (K20), Cryptocurrency (K30). Check the deposit page for current limits.

Can I play on mobile devices?

Yes, 918Kaya is fully optimized for mobile devices. You can download our mobile app or play directly through your mobile browser.